Privacy Policy

At fabdryclean, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal data when you access or use our website and mobile application services. By using our services, you consent to the collection and use of your personal data in accordance with this policy.

Information we collect

Personal Information:

We may collect personal information that you provide to us, including but not limited to your name, contact details (such as email address and phone number), and billing information. This data may be collected when you sign up for our services, make a booking, or contact us for customer support.

Usage Information:

We automatically collect certain information about your use of our website and mobile application. This may include your IP address, device information, browser type, operating system, and the pages you visit on our platforms. This data helps us analyze trends, improve our services, and enhance your overall user experience.

Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to improve your experience on our website and mobile application. Cookies are small data files stored on your device that help us remember your preferences, enhance site functionality, and gather insights about your interactions with our platforms. These technologies allow us to personalize your experience, analyze website usage, and improve our services.

How We Use Your Information

Providing Services:

We use your personal information to provide the laundry and dry cleaning services you request. This includes processing your orders, arranging for delivery, and offering customer support. Your information helps us ensure that our services are tailored to your needs and delivered efficiently.

Communication:

Your contact information may be used to send you service-related communications, such as booking confirmations, delivery updates, and important notices through both our website and mobile application.

Improving Services:

We analyze usage data from both our website and mobile application to enhance our offerings, identify trends, and address technical issues.

Marketing Communications:

With your consent, we may use your personal information to send you promotional offers, newsletters, and other marketing communications via our website and mobile application. You can opt out of these communications at any time by updating your preferences or following the unsubscribe instructions provided in each message.

How We Share Your Information

Service Providers:

We may share your personal information with third-party service providers who assist us in operating our website and mobile application, processing payments, delivering orders, and providing customer support.

Legal Compliance:

We may disclose your personal information as required by law, such as in response to legal requests or when it is necessary to protect our rights, privacy, safety, or property. This may include sharing information with law enforcement authorities, government agencies, or other third parties as mandated by applicable law.

Access and Update:

You have the right to access and update the personal information we hold about you, both through our website and mobile application.

Opt-Out:

You can opt out of receiving marketing communications from us through our website and mobile application at any time. To do so, simply follow the unsubscribe instructions provided in each communication, or contact us directly to update your preferences.

Security:

We implement appropriate security measures to protect your personal information across both our website and mobile application. However, please note that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee the absolute security of your information.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be effective when we post the updated policy on our website and mobile application. Your continued use of our services after the effective date constitutes your acceptance of the revised policy.

Contact Us:

If you have any questions or concerns about this Privacy Policy, please contact us at info@fabdryclean.com

At fabdryclean, we are dedicated to providing you with exceptional service and the highest quality care. Your privacy is of utmost importance to us, and we are committed to safeguarding the confidentiality and security of your personal information.